Assort Health Secures $26 Million to Revolutionize Patient Communication with AI-Powered Voice Agents
In a significant milestone for the healthcare technology industry, Assort Health has secured $26 million in new funding, led by First Round Capital and Chemistry, with participation from existing investor Quiet Capital and notable angel investors from leading health tech companies like Athena Health and PathAI. This funding round brings Assort Health’s total capital raised to an impressive $26 million, setting the stage for the company to revolutionize patient communication and healthcare access through its cutting-edge AI platform.
Transforming Patient Communication with AI-Powered Voice Agents
Assort Health’s specialty-specific generative AI platform is designed to manage patient phone calls for healthcare providers, addressing the longstanding challenges of long hold times, scheduling errors, and administrative burdens in healthcare call centers. By leveraging **natural language processing**, the AI-powered voice agent can understand patient needs, integrate with electronic health records (EHR) such as Epic, and automate appointment scheduling without human intervention.
The impact of Assort Health’s platform has been remarkable since its launch in 2023. Currently managing millions of calls annually for thousands of providers, the company has driven an impressive **8x revenue growth** since Q4 2024. Moreover, the platform has significantly improved patient satisfaction, with an average rating of 4.6 out of 5, and has substantially reduced appointment booking wait times. For instance, one client saw their hold times drop from 11 minutes to just one minute within 30 days of implementing Assort Health’s solution.
Founders’ Expertise and Vision for Democratizing Healthcare Access
Behind Assort Health’s success are its founders, Jon Wang and Jeff Liu, who bring a wealth of expertise from renowned institutions such as Apple, Stanford, Meta, and Duke. Their vision is to democratize healthcare access by eliminating phone system frustrations and improving operational efficiency in healthcare organizations.
With the new funding, Assort Health is poised to accelerate its scaling efforts and further develop its technology. The company is working on an upcoming platform called **Assort OS**, which aims to make healthcare more efficient, personalized, and accessible. By streamlining patient communication and enhancing scheduling accuracy, Assort Health is paving the way for a future where healthcare services are more easily accessible to patients nationwide.
The Future of Healthcare Communication
The $26 million funding round marks a significant milestone not only for Assort Health but also for the healthcare technology industry as a whole. As the demand for efficient and accessible healthcare services continues to grow, innovative solutions like Assort Health’s AI-powered voice agents will play a crucial role in transforming patient communication and improving healthcare access.
With its cutting-edge technology, experienced founders, and strong investor backing, Assort Health is well-positioned to lead the charge in revolutionizing healthcare communication. As the company expands its platform and develops new solutions like Assort OS, it is poised to make a lasting impact on the healthcare industry, benefiting both healthcare providers and patients alike.
Join the Conversation
As Assort Health continues to innovate and transform patient communication, it is essential for healthcare professionals, technology enthusiasts, and patients to stay informed and engaged. Share your thoughts on how AI-powered solutions like Assort Health’s platform can shape the future of healthcare communication and improve patient access to care. Together, we can work towards a future where healthcare is more efficient, personalized, and accessible for all.
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